COVID-19 Contact Information

April 6, 2020 Update
Illinois Governor J.B. Pritzker has put the State of Illinois on a Shelter-in-Place lockdown until April 30th.  That being said, Cresswood is still here to help you - please see contact information below on how to get in touch with us. 

March 20, 2020 Update

Due to COVID-19, Illinois Governor J.B. Pritzker has put the State of Illinois on a Shelter-in-Place Lockdown until April 7th. 

For more information, please see the press conference in the link below:
https://abc7chicago.com/society/pritzker-expected-to-announce-shelter-in-place-order-in-covid-19-update/6032318/


March 17, 2020

Dear Valued Cresswood Customer,

There is a tremendous amount of uncertainty these days surrounding the public health crisis we are experiencing with the COVID-19 virus.  One thing you can be absolutely sure of, is our unwavering commitment to providing your company exceptional service through whatever lies ahead!  Like many of you have already done, we’ve taken strong proactive measures.  We have communicated recommended hygiene procedures to our employees, and enacted appropriate social distancing rules to protect our business and shield you from experiencing any letdown in the prompt care and expert attention you have grown accustomed to. 

We are a family company, and the safety and wellbeing of our employees is always our highest priority.  As of today, we have made the difficult decision to restrict our travel temporarily in the best interests of our outside sales and service teams, and out of respect for the safety and integrity of the businesses we serve.  Rest assured that these temporary travel restrictions will not prevent our dedicated sales staff from staying in touch and serving your business’s needs.  We continue to operate at full capacity in our manufacturing centers, and our ability to hit scheduled deliveries and stated lead times remains unchanged.  We will continue to closely monitor the CDC and Illinois Department of Health websites for additional recommendations and information.

Ryan Butzman – President

These primary contacts are here for immediate assistance in the following areas:

Tooling & Parts:
Bill Torrance, Sr. Field Tech btorrance@cresswood.com

Service:
Charlie Brown, VP Support Services cbrown@cresswood.com

Grinder Sales: 
Bret Decamp, Sales Team Manager bdecamp@cresswood.com

General Info & Additional Inquiries: 
Jack Cress, CEO jcress@cresswood.com
Ryan Butzman, President rbutzman@cresswood.com

Main Contact: 
Ryan Butzman, President (262) 527-4903
OR
Charlie Brown for any immediate service needs
(815) 761-4787

Stay safe & God bless and protect you and your team!